Friday, January 30, 2009

Discussing Computer Training

By Scott Edwards

Finding the right training course to match commercial requirements is crucially important in our turbulent times. But it's just as crucial to find one that you will get on well with, that fits your character and ability level. There's lots to choose from with these training programs - right from office user skills up to training for programmers, web designers, networkers etc. Take advice before you jump in with two feet - talk to an advisor with experience of the IT world. Somebody who you trust to select the right career path for you - one that's both commercially relevant and leads to a job you'll love. Modern training techniques at last enable students to be instructed on a new style of course, that costs far less than more outdated courses. The low overhead structure of the new courses means anyone can afford them.

At times individuals don't catch on to what IT can do for us. It is stimulating, innovative, and means you're doing your bit in the gigantic wave of technology affecting everyones lives in the 21st century. We're only just starting to get to grips with how all this will mould and change our lives. How we interact with the world will be significantly affected by technology and the internet. And don't forget that the average salary in IT in Great Britain is significantly better than in other market sectors, so in general you'll probably earn much more with professional IT knowledge than you would in most typical jobs. As the IT industry keeps growing with no sign of a slow-down, the chances are that the requirement for well trained and qualified IT technicians will flourish for years to come.

How do we arrive at a good choice then? With so many opportunities, it's imperative to understand where to search - and what we should be searching for.

Potential trainees eager to begin a career in IT often don't know what direction is best, or even which market to get qualified in. How can we possibly grasp the day-to-day realities of any IT job when it's an alien environment to us? We normally don't even know anybody who works in that sector anyway. Generally, the way to deal with this question in the best manner comes from a thorough conversation around some important points: Your personal interests and hobbies - these often show the possibilities will satisfy you; What sort of time-frame do you want for the retraining, and what priority do you place on job satisfaction vs salary; With so many areas to train for in computing - it's wise to pick up a basic understanding of what makes them different; together with having a serious look into the effort, commitment and time you can give. For the majority of us, getting to the bottom of these areas will require meeting with a professional who has direct industry experience. And we're not only talking about the certifications - but also the commercial requirements of industry too.

One thing you must always insist on is 24x7 round-the-clock support from professional mentors and instructors. It's an all too common story to find providers that only provide office hours (or extended office hours) support. Many only provide email support (too slow), and telephone support is usually to a call-centre who will just take down the issue and email it over to their technical team - who will then call back sometime over the next 24hrs, at a suitable time to them. This is not a lot of use if you're sitting there confused over an issue and can only study at specific times. The best trainers have many support offices active in different time-zones. They use an online interactive interface to seamlessly link them all; irrespective of the time you login - there is always help at hand avoiding all the delays and problems. Never make do with a lower level of service. Online 24x7 support is the only kind that ever makes the grade with IT learning. Perhaps you don't intend to study during the evenings; often though, we're working at the time when most support is available.

Most trainers typically provide a bunch of books and manuals. This can be very boring and not a very good way of taking things in. Where we can study while utilising as many senses as possible, then we often see hugely increased memory retention as a result. Modern training can now be done at home via easy-to-use DVD or CD ROM's. By watching and listening to instructors on video tutorials you'll find things easier to remember through the expert demonstrations. Then you test your knowledge by using practice-lab's. Any company that you're considering should be able to show you a few examples of their courseware. You should hope for instructor-led videos and a variety of interactive modules. It's unwise to opt for on-line only training. With highly variable reliability and quality from the ISP (internet service provider) market, you should always obtain physical media such as CD or DVD ROM's.

Students often end up having issues because of one aspect of their training very rarely considered: The method used to 'segment' the courseware before being packaged off through the post. Often, you will join a program requiring 1-3 years study and get sent one module each time you pass an exam. This may seem sensible until you think about these factors: What if you don't finish all the sections or exams? And what if the order provided doesn't meet your requirements? Through no fault of your own, you might take a little longer and not receive all the modules you've paid for. The ideal circumstances are to get all the learning modules couriered to your home before you even start; the entire thing! Thus avoiding any future problems that could impede your progress.

The right sort of package of training will undoubtedly have accredited exam simulation and preparation packages. As the majority of IT examination boards are American, you must be prepared for the way exams are phrased. It's not sufficient simply going through the right questions - they must be in an exam format that exactly replicates the real thing. Be sure to have some simulated exam questions so you can check your knowledge at all times. Practice or 'mock' exams will help to boost your attitude - then you won't be quite so nervous at the actual exam.

The sometimes daunting task of landing your first job can be eased by some training providers because they offer a Job Placement Assistance service. The need for this feature can be bigged up out of proportion though - it's quite easy for companies marketing departments to make too much of it. Ultimately, the huge shortage of staff in Britain is what will enable you to get a job. Work on polishing up your CV right away however (advice and support for this should come from your course provider). Don't put it off until you've qualified. It's not unusual to find that you will be offered your first job while you're still a student (occasionally right at the beginning). If your CV doesn't say what you're learning (and it hasn't been posted on jobsites) then you don't stand a chance! The best services to help get you placed are normally local IT focused employment agencies. Because they get paid commission to place you, they're perhaps more focused on results. To bottom line it, as long as you put the same commitment into finding a job as into training, you won't have any problems. A number of men and women bizarrely spend hundreds of hours on their course materials and then call a halt once qualified and would appear to think that businesses will just discover them.

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